Contact: 0412 634 966 Address: 2/226 Brunker Road, Adamstown
Your Guide to Getting Started:
Whether you're new to our Adamstown studio or returning for ongoing care, this page covers everything you need to know about our services at Perkins Physiotherapy & Pilates.
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FAQs – Get answers to common questions
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Fees – View session prices and package options
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Payment Options – Learn how to pay and claim through different methods
Click the above links for full information and feel confident before your first visit!
If you still have questions then please contact us or book a free 15 minute call with Anna for a more detailed chat.
FAQs:
We understand that starting a new program or treatment can come with a few questions. Below you’ll find answers to some of the most common queries about our services, fees, bookings, and what to expect. If you can't find what you're looking for, feel free to get in touch — we're here to help.
How do I book my first appointment? You can get started by: •Calling us on 0412 634 966 •Filling in the contact form •Emailing us at anna@perkinsphysiotherapypilates.com.au If you’re using Medicare, DVA, or WorkCover funding, please have your referral or approval details ready.
Do you offer home visits? Although we do not routinely offer home visits, home visits may be available for: •NDIS participants •Older adults with mobility issues •Clients recovering from surgery or hospital stays Please contact us to discuss this further.
Do you accept WorkCover, SIRA or LTCS clients? Yes, we are registered providers. You’ll need: •A current physiotherapy referral •Approval from your case manager or insurer Once approved, we bill the insurer directly, so you won’t have any out-of-pocket expenses.
Are Clinical Pilates sessions covered by private health? Yes – if your Clinical Pilates sessions are part of a physiotherapy treatment plan and run by a physiotherapist, they may be claimed under item code 560 (group physiotherapy). We recommend checking with your health fund to confirm your eligibility and rebate amount.
What are the costs? Please see our fees below or on the relevant pages in the website
I am looking for dry needling or massage, do you offer these? At this time, we are unable to offer this service directly. However, we will ensure you receive a comprehensive, tailored exercise program designed to specifically address your needs and support your recovery.
Where can I park, and is it free? There is free parking available directly in front of the studio and in the surrounding side streets, with most spots offering 1-hour limits. For longer stays, a larger public car park is located behind the main Brunker Road shops. It’s a short walk to the studio, with safe access via the pedestrian crossing at the traffic lights. The studio is fully accessible, with no steps at entry and easy access for wheelchairs, walkers, or mobility aids
Do you have a bathroom available? Yes, we do - our bathroom is available for your use during your visit.
What should I wear to my appointment or Pilates class? Please wear comfortable, moveable clothing (like activewear). For Clinical Pilates, we request grip socks for your safety and hygiene.
Can I use DVA funding for physiotherapy? Yes – we support eligible DVA Gold Card and White Card holders with a valid GP referral. We bill DVA directly, and there is no cost to you for approved services.
Does Medicare cover physiotherapy? Yes – with a valid GP Management Plan (EPC/CDM), you may be eligible for up to five subsidised sessions per year. We do not bulk bill, but your Medicare rebate is processed at the time of your appointment, and you receive the refund directly into your bank account.
Can I claim through my private health fund? Yes! If you have extras cover that includes physiotherapy, you can claim rebates for individual and small group sessions. We offer on-the-spot claiming via Tyro, so you only need to pay the gap on the day.
Do I need a referral to see a physiotherapist? No referral is needed for private appointments. However, you will need a referral if you are accessing physiotherapy under: •Medicare (EPC/Chronic Disease Management) •DVA •WorkCover / SIRA •Lifetime Care and Support (LTCS)
I have scans or medical reports—should I bring them to my appointment? Yes, absolutely. If you have any recent scans or medical reports related to your current condition, we’d love to see them. These documents can provide valuable insight and help us better tailor your assessment and treatment. Please bring them along to your appointment, or feel free to email them in advance to Anna at anna@perkinsphysiotherapypilates.com.au
What is your cancellation policy? We understand that unforeseen circumstances may require you to cancel an appointment or class. However, we ask that you provide at least 24 hours' notice to allow us to accommodate other clients. Fees for Late Cancellations •Appointments: Cancellations made with less than 24 hours' notice will incur a $50 charge, which will be applied to your account and collected at your next appointment. •Classes: Cancellations made with less than 24 hours' notice will result in either a deduction from your class pack or a charge for the full class fee, payable at your next appointment. Exceptions Exceptions to this policy may be made at the clinic's discretion.
How early should I arrive for my appointment? We recommend arriving 5-10 minutes prior to your appointment.
Payment options available:
At Perkins Physiotherapy & Pilates, we’re proud to offer a range of flexible payment options to suit your individual needs.
With extensive experience across various funding systems, we’re here to help you navigate what’s available and guide you toward the option that best supports your care.
NDIS Physiotherapy
At Perkins Physiotherapy & Pilates, we provide tailored physiotherapy services for self-managed and plan-managed NDIS participants only.
Our team has significant experience working within the NDIS system, offering individual sessions and small-group Clinical Pilates focused on improving mobility, strength, balance, and independence.
All programs are goal-driven, evidence-based, and led by experienced physiotherapists to support meaningful functional outcomes.
Get in touch to see how we can support you through your NDIS plan.
NDIS physiotherapy can be used to support people with a range of disabilities such as:
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Stroke
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Multiple Sclerosis (MS)
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Parkinson’s Disease
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Huntington's Disease
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Cerebral Palsy
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Spinal Cord Injury
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Acquired Brain Injury
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Developmental Delay
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Intellectual Disability
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Autism Spectrum Disorder (ASD)
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Neuromuscular and degenerative conditions
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Chronic musculoskeletal conditions impacting function
Medicare (EPC):
At Perkins Physiotherapy & Pilates, we offer physiotherapy services under the Medicare EPC (Enhanced Primary Care) program for eligible patients with chronic or complex conditions.
Key Information:
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Up to 5 subsidised sessions per calendar year
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Requires a GP Management Plan and Team Care Arrangement
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Personalised, evidence-based care tailored to your long-term goals
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We work closely with you and your GP for coordinated support
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Full payment required at time of appointment
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Medicare rebate processed on the spot
Speak with your GP to check eligibility, then contact us to book your EPC sessions.
DVA
At Perkins Physiotherapy & Pilates, we proudly support veterans with physiotherapy services funded through the Department of Veterans’ Affairs (DVA).
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Available to holders of a Gold Card or eligible White Card
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Covers treatment for service-related conditions or injuries
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No out-of-pocket cost – we bill DVA directly
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GP referral required
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Care is personalised, evidence-based, and focused on improving mobility, reducing pain, and supporting independence
Contact us to learn more or to book your DVA-funded appointment
Workcover/SIRA/LTCS
Perkins Physiotherapy & Pilates is a registered provider with WorkCover, SIRA, and the Lifetime Care and Support (LTCS) Scheme.
We provide:
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Tailored physiotherapy for workplace and motor vehicle injuries
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Support for long-term care under approved schemes
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Evidence-based rehab to help you return to work, function, and independence
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Collaborative care with case managers, insurers, and your healthcare team
Important:
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A current referral is required
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All sessions must be pre-approved
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We bill your insurer directly — no out-of-pocket costs once approved
We commonly support clients with:
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Recovery following surgery (e.g. joint replacement, spinal surgery, fractures)
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Traumatic brain injury (TBI)
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Spinal cord injury
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Stroke recovery and reconditioning
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Balance issues and reduced mobility
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Functional neurological disorders
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Long-term disability or deconditioning after serious injury or hospitalisation
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Assistance with building confidence in movement after an accident or trauma
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Ongoing support for safe and supported return to daily activities
Private Health Funds:
At Perkins Physiotherapy & Pilates, you can use your private health insurance to claim rebates on physiotherapy and Clinical Pilates services (if included in your extras cover).
Key Information:
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On-the-spot claiming available via Tyro for most health funds
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Just pay the gap on the day
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Rebate amounts vary depending on your fund and level of cover
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Ideal for injury recovery, chronic condition management, or staying active
Check with your health fund to confirm your eligibility
Claim Small Group Classes with Your Private Health Fund:
Our small-group, physiotherapist-led Clinical Pilates sessions are designed to improve strength, balance, mobility, and confidence—and may be claimable through your private health insurance.
Key Information:
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Claimable under item code 560 – Group Physiotherapy
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Run by qualified physiotherapists, ensuring sessions are safe and tailored to your needs
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Tyro on-the-spot claiming available for most health funds
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Suitable for injury recovery, chronic condition management, or general wellbeing